The Worlds Times: Explain your background and your group of companies in detail.
Dheeraj Khatore: I have a strong medical background. I was a quality auditor with the Department of Health, Abu Dhabi, and managed a venture into prehospital and ambulance EMT/Paramedic programs, which was further supplemented by several prestigious international certifications, including AHA, NAEMT, and EMT. Over time, I have worn many hats, including those of an entrepreneur specializing in healthcare AI, digital health, medical training, quality accreditation, EMS consultations, and ambulance designs and operations in India and other countries. I have recently completed a Master in Artificial Intelligence in Healthcare from Spain and am enrolled in a Post Graduate Certificate in Digital Health.
Regarding my companies
In my current roles, I’m the CEO of Medicotec, AACI, Emerge Medical Services, and Life One EMS.
MEDICOTEC– Chief Executive Officer – MENA & South Asia Region, November 2022 to Current
At Medicotec, my primary responsibility is managing our operations across the Middle East, North Africa, and South Asia. This involves everything from strategic planning and business development to organizing feasibility studies, clinical trials, and pilot programs.
AACI– Leading American Accreditation Commission International Hospital Accreditation in India & South Asia regions. As a lead surveyor and governance surveyor, we have successfully accredited 5+ super specialty hospitals and clinics within 9 months of operations starting in India.
EMERGE– Managing & leading the operations of Emerge Medical Services which is a one-stop solution for healthcare related services.
Emerge’s Scope of Services:
- Consultancy & Clinical Audit Preparation
- International Quality Accreditation
- Healthcare IT Solutions
- Medical Training & Certification
- Healthcare Resource Management
- Ambulance Services Consultant
The Worlds Times: What are your goals?
Dheeraj Khatore: Our overarching aim at Emerge Medical Services is to position ourselves as the go-to consultancy and healthcare services provider in the UAE. We place immense importance on client satisfaction. Our philosophy is simple: actions devoid of a strategic vision merely mark time. Thus, we work relentlessly to not just meet, but exceed our clients’ expectations.
The Worlds Times: What do you feel is the biggest strength of your companies right now?
Dheeraj Khatore: While there are many factors that contribute to our success, I would like to highlight three key strengths that make us stand out. First, our team is our greatest asset. Comprised of dedicated professionals, their expertise and passion for transforming healthcare are unrivaled, ensuring our ability to excel in this field. Second, we possess a deep understanding of the healthcare industry, which, when paired with our ability to leverage cutting-edge technology, allows us to deliver superior and innovative solutions to our clients. Lastly, our commitment to a customer-centric approach is a defining characteristic. By understanding and catering to the unique needs of each client, we not only build strong relationships but also deliver impactful, personalized solutions. These three strengths combined position us as a leading provider in the healthcare sector.
The Worlds Times: What was the path you took to get to where you are today?
Dheeraj Khatore: The road to my current position has been a journey of dedication, innovation, and hard work. Every challenge faced, every risk taken, was a stepping stone towards achieving my goal. My dedication to improving healthcare, the courage to innovate, and tireless hard work have been the defining elements of my path.
The Worlds Times: Why did you start MEDICOTEC?
Dheeraj Khatore: Medicotec is an Australian company which invited me to guide its expansion across the Middle East and South Asia, given my extensive healthcare leadership experience in these regions. Medicotec’s goal is to tackle major global health challenges, such as sepsis, cancer, and tuberculosis. Our mission is to help doctors to save lives.
The Worlds Times: What have been the biggest challenges you’ve had to overcome during the journey of your leadership?
Dheeraj Khatore: As with any entrepreneurial journey, there have been numerous obstacles along the way. However, my resolute confidence in myself and my team has always empowered me to confront these challenges and emerge stronger.
The Worlds Times: Give us one word that describes you the best.
Dheeraj Khatore: I’d say “Game-Changer.”
The Worlds Times: What do you value the most about your healthcare company AACI?
Dheeraj Khatore: At AACI, we’re committed to upholding the best evidence-based practice guidelines worldwide. Envisioning with the National Accreditation Board of Hospitals in India has given us an opportunity to implement international standards more effectively, with the ultimate aim of improving healthcare services for patients and staff.
The Worlds Times: What are the strategies of EMERGE MEDICAL SERVICES and how do you stand unique from your competitors?
Dheeraj Khatore: While I’d like to maintain some strategic confidentiality, I can certainly tell you that our uniqueness stems from our unwavering commitment to our guiding principles: convenience, reliability, creativity, and quality. This sets us apart in a crowded market.
The Worlds Times: What are the key values which helped you to overcome the challenges in your path? Tell us something about your memorable incident in your leadership?
Dheeraj Khatore: Honesty and integrity are key values that have guided me throughout my professional journey. Collaboration, too, has been a fundamental principle in my business endeavors. There was a moment, after a decade-long disconnection from the Indian Healthcare system while working in the UAE, when I felt the challenge of reconnecting as I took over the position of AACI CEO in India. However, through the power of networking platforms like LinkedIn, I was able to reconnect with industry leaders and amass over 3000 followers in a relatively short span. This was a moment of realization and reconnection that I remember fondly.
The Worlds Times: How do you see the companies changing in two years, and how do you see yourself creating that change?
Dheeraj Khatore: We are on a path towards significant growth and expansion in the next two years. I anticipate our companies to be global players in the healthcare sector, delivering solutions that not only improve patient outcomes but also shape future healthcare trends. I will facilitate this change by nurturing a culture of innovation, spearheading strategic collaborations, and ensuring we are always aligned with our core values and missions.
The Worlds Times: What benefits are your clients getting from your companies in this competitive world?
Dheeraj Khatore: In the competitive healthcare environment, our clients gain a significant edge through our commitment to breakthrough innovation, unparalleled service, and a customer-centric approach. We are not just providing healthcare solutions; we are offering a path to improved performance, efficiency, and most importantly, enhanced patient outcomes. The success stories we hear from our clients confirm the positive changes we’ve been able to facilitate. Their satisfaction is a testament to the transformative impact of our innovative healthcare solutions.
The Worlds Times: Would you like to say anything else to our viewers?
Dheeraj Khatore: Yes, a few words of wisdom I hold dear: Dream, think, and create. Remembering the quote from ‘The Alchemist’, where your heart is, there you will find your treasure.
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